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Journal of Commerce, Management, and Tourism Studies
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Found 11 items.
  • Exploring the relationship between employee engagement, job satisfaction, and turnover intention in the hospitality industry

    Made Sudiarta , Ni Ketut Sekarti , I Wayan Sunarsa
    120-134
    2025-04-01
    Statistics: 1835
  • Enhancing hospitality business visibility through strategic search engine optimization (SEO) implementation in digital marketing platforms

    Sang Ayu Nyoman Suwitri , I Gusti Ketut Gede , Majid Wajdi
    272-286
    2025-08-04
    Statistics: 1826
  • Exploring employee satisfaction in the hospitality industry: An IPA approach to Como Uma Canggu hotel

    Anak Agung Ayu Mirah Kencanawati , Ni Nyoman Supiatni , Lily Marheni , Zurul Aisya Osman , Md. Emran Uddin , Sandeep Kumar , Basu Dev Lamichhane
    57-67
    2026-04-02
    Statistics: 463
  • Effective guest complaint management for hotel front office staff: Active listening, prompt resolution, empathy, and consistent follow-up

    Made Sudiarta , I Ketut Santra , Jumhur Hakim
    418-429
    2025-12-10
    Statistics: 2615
  • Understanding employee contentment in the hospitality sector: An IPA approach to evaluate satisfaction and performance

    Ni Ketut Narti , Sagung Mas Suryaniadi , Ni Luh Made Wijayati
    492-511
    2025-12-10
    Statistics: 602
  • Implementasi green marketing pada FiPuA

    Ni Made Utari Tisna Angela , Majid Wajdi , Ida Bagus Sanjaya , Siti Arbainah
    21-35
    2022-12-08
    Statistics: 2126
  • Assessing service quality and customer experience in relation to customer satisfaction in organizing mice events

    Ni Komang Lia Parasuari , I Komang Mahayana Putra , Majid Wajdi , Suhaiza Zailani
    235-248
    2026-08-05
    Statistics: 135
  • Optimizing food costs through menu engineering, portion control, supplier negotiations, waste reduction, and technology integration

    Adinda Oktaviani Bendesa , Ni Nyoman Sri Astuti , I Ketut Astawa , Budi Susanto , I Made Bram Sarjana
    1-13
    2022-12-08
    Statistics: 1772
  • The synergy of leadership, motivation, and training in boosting employee performance: A case analysis of The KRU

    AA Ayu Ngr. Harmini , Ni Kade Juli Rastitiati , Selvie Ratna Ivone Mandang , I Komang Mahayana Putra , Ni Ketut Sekarti
    221-230
    2024-10-17
    Statistics: 586
  • The role of social media content quality and online reviews in shaping hotel room booking decisions: Evidence from Swiss-Belhotel Rainforest Kuta, Bali

    I Komang Karisma Adinata , Ida Bagus Sanjaya , Majid Wajdi , Dr. Muhammad Ahmad Mazher , Md. Afsarul Islam , Muhammad Waheed
    291-305
    2026-08-07
    Statistics: 132
  • Tanah Lot temple: Navigating the tension between tourism development and cultural preservation

    Firman Sinaga , I Nyoman Kanca , I Ketut Suarja
    155-170
    2025-04-01
    Statistics: 866
1 - 11 of 11 items

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Yayasan Mitra Persada Nusantara

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Yayasan Mitra Persada Nusantara

Jl. Purnawira IV/28 Padangsambian Kelod, Denpasar, Bali, Indonesia
Postcode 80117

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  •   Email. jcmts@ympn.co.id
  •   Web. JCMTS
  •   e-ISSN. 2964-9927

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© 2026 Journal of Commerce, Management and Tourism Studies
Published by Yayasan Mitra Persada Nusantara