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Enhancing efficiency and quality control: Implementing TQM in Pakistani construction

Authors

Muhammad Waheed Quaid-e-Awam University of Engineering and Technology, Nawabshah, Pakistan
Mutahir Abbas University of Engineering and Technology, Peshawar, Pakistan

DOI:

https://doi.org/10.58881/jcmts.v3i2.35

Keywords:

customer satisfaction, risk mitigation, quality control, total quality management

Abstract

In recent years, construction technology and production have heavily relied on Total Quality Management (TQM) systems to oversee processes and prevent errors before they arise. TQM prioritizes ongoing improvement across all aspects of an organization rather than just measuring performance. It places a strong emphasis on the quality of management systems and is essentially about changing the culture within an organization. This research aims to shed light on the importance of TQM in the construction industry, as there hasn't been an extensive study on its impact in this sector before.

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References

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Published

2024-08-11

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How to Cite

Waheed, M., & Abbas, M. (2024). Enhancing efficiency and quality control: Implementing TQM in Pakistani construction. Journal of Commerce, Management, and Tourism Studies, 3(2), 100–107. https://doi.org/10.58881/jcmts.v3i2.35