Geria, Anak Agung Gede Oka, Ni Wayan Pastini, and Luh Nyoman Tri Lilasari. 2025. “The Proficiency of English Communicative Skills Among Homestay Staff in Bangli for Effective Customer Service”. Journal of Language, Literature, Social and Cultural Studies 3 (3). Indonesia:332-43. https://doi.org/10.58881/jllscs.v3i3.397.