GERIA, Anak Agung Gede Oka; PASTINI, Ni Wayan; LILASARI, Luh Nyoman Tri. The proficiency of English communicative skills among homestay staff in Bangli for effective customer service. Journal of Language, Literature, Social and Cultural Studies, Indonesia, v. 3, n. 3, p. 332–343, 2025. DOI: 10.58881/jllscs.v3i3.397. Disponível em: https://ympn.co.id/index.php/JLLSCS/article/view/397. Acesso em: 6 nov. 2025.